IT Vendor Management
Co-founder and President
The complexities and challenges of managing the aviation supplier ecosystem
How the Greater Toronto Airports Authority’s (GTAA) technology-driven supplier management program is delivering improved performance and savings
Insights from PWC and IACCM on driving value through supplier collaboration in the aviation industry
For airline carriers and airport operators, the impact of the backend operations on the frontend passenger experience plays out in real-time. A high level of operational performance is critical to success.
Both airlines and airports rely on a number of strategic partners for their operational performance (viz. aircraft manufacturers, maintenance and repair organizations, ground handlers, freight forwarders, caterers, facilities management and IT operations and service providers). This is further complicated by the pressure to lower costs and manage demand in this highly regulated environment.
Attend this webinar to learn how the aviation industry is adopting modern supplier management approaches and technology to collaborate effectively with suppliers in order to meet their objectives of improving passenger experience, reducing cost and maximizing resources.
As CEO of IACCM, Tim works with leading corporations, public and academic bodies, supporting executive awareness and understanding of the role that procurement, contracting and relationship management increasingly play in 21st century business performance and public policy. Prior to IACCM, Tim's business career has involved multiple industries and included executive roles at IBM including a period on the Chairman's staff, leading studies on the impacts of globalization and the re-engineering of IBM's global contracting processes. Tim's writing is extensively published and he has acted in an advisory capacity to government bodies as well as many of the world's largest companies.
Angella joined the GTAA four years ago to implement Vendor Management disciplines for their IT department, something new not only for IT but the organization as well. With over 14 years’ experience leading teams in the areas of Procurement, Contract Management and Vendor Management at leading Canadian companies such as the Toronto Star and Canadian Tire, the GTAA offered an opportunity to introduce best in class Vendor Management practices that continue to be used to manage IT partners and service providers today.
With over 18 years of professional experience in transport, aerospace and defence management and consultancy, Michael leads PwC’s Corporate Finance Aviation practice. He brings extensive experience in aviation infrastructure asset valuation, business case development and operational performance improvement, as well as expertise in aviation infrastructure concessions and due diligence, including air traffic management, airport and aviation services assets. Michael previously led Booz & Company’s aviation infrastructure business in London.
Claude has been a leader in the global sourcing domain for over two decades. Prior to SirionLabs, Claude pioneered ISG-TPI's supplier governance solution. During his leadership the practice grew to $11bn in managed TCV. Earlier, Claude was the global leader for contract management and strategic sourcing in GM's $3bn/year ITO organization. Before GM, Claude had leadership roles in the Procurement and IT organizations at The Coca-Cola Company. He is a co-founder and past National Chair of the Society for Information Management IT Procurement Working Groups, a founding member of the ICEX Outsourcing Forum and a Fellow and Honorary Vice Chairman of IACCM.