Revenue Assurance refers to the collective set of activities that needs to be performed by suppliers in order to generate the anticipated revenue following the sales process, i.e. post-signature. Key components include contract management, service delivery, performance management, invoicing, compliance, and relationship management.
Developments in the procurement landscape over the last 5 years (the emergence of multi-sourcing, shorter deal cycles, and cloud computing) have driven home the need for large suppliers to approach revenue assurance in an integrated manner.
Causes of revenue leakage in complex services engagements
Limitations of existing revenue assurance models
Technology-driven, holistic approach to revenue assurance helps boost profitability and relationship capital in enterprise accounts